Privacy Policy

Last updated: July 2026

Our Privacy Promise

simZILLA is built on the principle that you should not have to sacrifice your privacy to use the internet. We collect the minimum data necessary to deliver your eSIM and nothing more.

What We Collect

What We NEVER Collect

Payment Privacy

We accept Bitcoin and Monero. Monero payments are private by default. Bitcoin payments are pseudonymous — your wallet address is visible on the blockchain, but we do not link it to any personal information.

Data Retention

Order records are retained for 90 days for customer support purposes, then permanently deleted. Download tokens expire after 10 minutes. Webhook logs are retained for 30 days for debugging only.

Contact

For privacy inquiries, contact us with your order ID. We cannot verify your identity (by design), so please include your order ID for any support requests.