Frequently Asked Questions

Everything you need to know about simZILLA eSIMs.

What is an eSIM?

An eSIM is a digital SIM that lets you activate a cellular plan without a physical SIM card. You download it directly to your phone.

Do I need to provide ID?

No. simZILLA requires zero personal information. No KYC, no ID verification, no accounts.

What payment methods do you accept?

We accept Bitcoin (BTC) and Monero (XMR). Monero payments receive a 5% discount.

How long does activation take?

After payment is confirmed on the blockchain, your eSIM is activated within 30-60 seconds.

Can I use my eSIM in multiple countries?

Yes! We offer regional plans (Europe, Asia) and Global plans that work across multiple countries.

What happens if my eSIM doesn't work?

Contact us with your order ID. We offer refunds within 24 hours if the eSIM fails to activate.